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Kim wrote on 13. February 2022
Dear Mr. Schulte, During the Christmas vacation last year, I accidentally skidded my Denon DL-160 pickup across a record, resulting in the cantilever having turned sideways. Very saddened by this I thought I would now have to buy a new pu. I bought the Denon a year ago, used, and had been very satisfied with it since. I also have another pu, a Benz Micro Gold, that had lost its cantilever years ago, and which I had given up getting repaired, having read somewhere that it would not be possible with this pu. A friend referred me to you, as he has very good experience with some B&O pu’s you have restored for him. You and I wrote back and forth a little, discussing the possibilities, and as you sounded very confident about repairing, I decided to send both pu’s to you. The friend lent me a spare pu, so I could survive for the duration of repair, which I expected to be 2-3 months. But hardly two weeks had gone by when you announced they were ready to be shipped back - imagine my joy. The package arrived a few days later with my pu’s looking brand new. The Denon with aluminum cantilever and spherical stylus, close to the original, and the Benz with sapphire cantilever and elliptical stylus. I have since played a lot of records using especially the Benz and feel a joy of listening to records, as if I didn’t know what I was missing before I got it. It is such a pleasure, so many thanks for your excellent help and work. Kind regards, Kim
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